Skip to Main Content

Certain city facilities are now open. DMV is now offering services by Secure Drop Box OR by appointment only. Call 763-493-8191 to make an appointment. Learn About Accessing City Services

Close Notice

ADA grievance form

The City of Brooklyn Park is committed to making City services, programs, information and activities available to everyone regardless of language barriers or disabilities. People with disabilities contribute greatly to the vibrancy of our community and we want everyone to be able to fully participate in and benefit from what the City offers.

The City has a grievance procedure to ensure that accessibility concerns are resolved quickly and fairly, as outlined in the Americans with Disabilities Act (ADA). We are focused on ensuring compliance as well as promoting access and inclusion.

Many disability-related concerns can be resolved internally without resorting to lengthy and costly grievance procedures. Before filing your complaint, contact the City’s ADA Title II Coordinator to discuss your concerns. The ADA Title II Coordinator can look into the issue and try to come up with an acceptable resolution to the situation.

If you do wish to file a complaint it should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.

Upon request, the City of Brooklyn Park will provide auxiliary aids and services such as personal interviews or a tape recording of the complaint.

Click here to view the full ADA Grievance Procedure. (PDF) >

The City of Brooklyn Park is
committed to ensuring that our materials are available in various languages and
formats. 

Si usted necesita esta
información en español: Brenda Morales, 763-315-8466

Yog koj xav kom txhais rau lu
Hmoob, hu: Xai Vue, 763-493-8174

If you need this information in
another language or alternative format: Brenda Morales, 763-315-8466

ADA Grievance Form

You can fill out the form below or request it in another, more accessible format for you by contacting Josie Shardlow, ADA Title II Coordinator.
  • Complainant

    Information about the person filing the grievance.
  • Date Format: MM slash DD slash YYYY
  • Description of Issue