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COVID-19 Resident Resources

This page contains a list of resources and information that may be useful for residents during the COVID-19 outbreak.

Bills & Rent Support

Tenant Resource Center

Support includes, eviction and homelessness prevention, emergency assistance, mediation, workforce, and legal assistance. As of March 17th, the Tenant Resource Center will be accessed through the phone at 612-302-3180. Please leave a message and your call will be returned within a day.

Learn more about the Tenant Resource Center >

Energy Assistance Program (EAP)

The Energy Assistance Program helps pay home heating costs and furnace repairs for income-qualified households.  The program is available to renters and homeowners with income at or below 50% AMI.   Assistance can cover payment of energy bills, help with utility disconnections, advocacy with energy suppliers on behalf of customers, and repair or replacement of homeowners’ malfunctioning heating system.

EAP deadline is extended to July 1 and has new relaxed guidelines.

Learn more about EAP >

Hennepin County Emergency Assistance Program (HCEAP)

HCEAP provides short term assistance with foreclosure prevention, rent, damage deposit, emergency shelter, home repairs, moving expenses, utility bills, transportation for homeless families, and special diets.  The program is available for families with children under 18 in a financial crisis that poses a direct threat to the physical health or safety of a child.

Learn more about HCEAP >

Community Emergency Assistance Program (CEAP)

Residents in suburban Hennepin County cities who have been financially harmed by COVID-19 may be eligible for emergency rental assistance.

If you live in Brooklyn Center, Brooklyn Park, Champlin, Corcoran, Crystal, Dayton, Golden Valley, Greenfield, Maple Grove, New Hope, Osseo, Robbinsdale, or Rogers:

Xcel Energy

Get help paying your bill. Taking advantage of lower than expected fuel costs, Xcel Energy is proposing a $25 million dollar credit to electricity customers.  These credits will process automatically, just in time for the high energy usage months when air conditioners are running.

Learn more about Xcel Energy >

Center Point Energy

If you are having trouble paying your natural gas bill, please contact us right away for assistance; don’t wait until you receive a disconnection/shut-off notice or your natural gas service has been disconnected.

Learn more about Center Point Energy >

Community Action Partnership of Hennepin County

Provides help with heating and energy bills. Other services include: housing counseling, food support, tax assistance, case management, financial literacy and legal services.

Learn more about the Community Action Partnership >

Childcare

Minnesota Childcare Resources

If you are a parent or guardian in need of child care – especially if you work in one of these sectors – call the Child Care Aware parent line to be directed to available licensed child care providers.

Phone
1.888.291.9811

Map
View a map of providers

Learn more from the state of Minnesota >

Cultural Resources

Ramadan

Muslim leaders across Minnesota collaborated with the Minnesota Department of Health to develop recommendations for observing Ramadan safely this year.

Learn more >

Casa de Esperanza

So many things seem uncertain today from our health to childcare to that next paycheck. If you are in need, please ask for support. We at Casa de Esperanza are here for you – even if it’s just to answer your questions about how to access support or other services.

Learn more >

COPAL (Latino Nonprofit)

COVID-19 resources in Spanish.

Learn more >

Council on Asian Pacific Minnesotans

In response to the impact faced by Asian Pacific Minnesotans as a result of the COVID-19 pandemic, the Council has collected information and resources to help families during this time of crisis. Please share this document across your communities, and please let us know of any other resources that you believe will be helpful for the community. 

Learn more >

Comunidades Latinas Unidas en Servico (CLUES)

COVID-Resources in Spanish  Hemos establecido una línea telefónica directa en el  651-379-4243 con información específica de referencia para programa y servicios individuales. El personal también estará disponible para responder preguntas por teléfono entre las 8:30am a 5:00pm, de lunes a viernes, en los números 651-379-4200 y 612-746-3500.

Learn more >

Hennepin County Oficina de Servicios Multiculturales

Puede ayudar a conectarlos con diferentes recursos. Hablan en español. Lunes a viernes 8-4:30. 

Lao Assistance Center

The mission of the Lao Assistance Center of Minnesota (LACM) is to increase the capacity of the Lao-American population in Minnesota by responding to community-identified needs with programs and services that promote the well-being of families and children. Here you can find COVID-19 information in Lao.

Learn more >

MN Council of Latino Affairs

A continuación encontrará  una lista de medidas y recursos para estar actualizados sobre la prevención, respuesta y evolución de la emergencia del Covid-19. La lista será actualizada conforme haya información disponible. 

Aprende más >

MN Department of Health

Videos, PSAs, & translated documents in 12 languages

Learn more >

Elections

Absentee Voting

In Minnesota, you don’t have to wait until Election Day to vote. You can vote early with an absentee ballot. Eligible voters may vote early in person at their local elections office, or by mail. To vote early by mail, request an absentee ballot at mnvotes.org. Once your application is approved, materials will be sent straight to you!

Apply now >

Employment

Pandemic Unemployment Assistance

Two weeks ago Minnesota Unemployment Insurance program began making Pandemic Unemployment Assistance (PUA) payments to people who are self-employed, independent contractors, and other eligible recipients who are not eligible for regular unemployment benefits.

They have processed initial payments for nearly 60,000 people to date.

Learn how to apply for weekly PUA payments >

Unemployment Resources

To meet the new demand DEED has taken new steps to help streamline its response to the most common eligibility issues in order to help process application and get payments to applicants more quickly. 

  • They are no longer required to delay benefits for people who are taking vacation, sick pay or personal time off when they apply for unemployment insurance. 
  • This change will also free up staff to help assist other Minnesotans who are navigating this process and ensure more people get benefits as quickly as possible. 
  • This change is authorized under Executive Order 20-29 signed by the Governor today, and will help ensure they are able to immediately get benefits to the folks who need it most right now. 

Click here for more information on unemployment benefits >

Learn more about eligibility requirements >

CareerForce

CareerForce is a career development and talent matching resource for Minnesota. They aim to guide people toward rewarding careers, connect individuals to opportunities and help employers find the workers they need to grow and thrive.

Explore CareerForce online >

Learn about who is hiring >

Food Support

Food and Drug Administration

Explore information from the FDA >

Osseo Area Schools (District 279)

Through Monday, May 4, cold breakfasts and lunches will be provided at no charge to children 18 years of age and younger, plus students ages 18-21 who are eligible for transition services, at 13 designated sites. Please note that per state regulations, the child must be present in order to receive meal(s); an adult cannot pick up a meal for a child who is not present. If your child cannot pick up meal(s) from one of our designated sites, please contact our nutrition services department by completing this form or calling 763-391-7129 (alternate delivery options may be available). 

They are also continuing to provide child care for the children of employees in Tiers 1 and 2 (as identified by the governor).

View a full list of locations from Osseo Area Schools >

Anoka-Hennepin Schools (District 11)

Anoka-Hennepin is committed to providing grab-and-go meals at no cost for all children 18 years of age and under who need them during the school closure. Food will be distributed from school buses in the parking lots of select school sites that have been designated as meal pickup locations. Meals will be served from 11 a.m. to 12:30 p.m.

During pickup time, students will be provided a bag lunch as well as a bag breakfast meal for the following morning.

Families will drive up to the school bus and meals will be distributed through the passenger side window.  

View a full list of locations from Anoka-Hennepin Schools >

Robbinsdale Area Schools (District 281)

Robbinsdale Area Schools is provided ALL children 18 and under with FREE meals on weekdays while schools are closed. Grab & Go breakfast and lunch available for pick up between 10 a.m. to noon at the main entrance of each of the sites listed below.

Armstrong High School (new site)
10635 36th Avenue North, Plymouth, MN 55441

Lakeview Elementary (new site)
4110 Lake Drive, Robbinsdale, MN 55422

Meadow Lake Elementary (new site)
8525 62nd Avenue North, New Hope, MN 55428

Cooper High School
8230 47th Avenue North, New Hope, MN 55428

Robbinsdale Middle School
3730 Toledo Avenue North, Robbinsdale, MN 55422

Sandburg Middle School
2400 Sandburg Lane, Golden Valley, MN 55427

Northport Elementary
5421 Brooklyn Blvd, Brooklyn Center, MN 55429  

Sonnesyn Elementary
3421 Boone Ave N, New Hope, MN 55427

Noble Elementary
2601 Noble Ave N, Golden Valley, MN 55422

West African Community Food Shelf

This food shelf has a focus on culturally specific West African foods and is open to all Brooklyn Park residents during the Covid-19 pandemic.

The food shelf practices social distancing so you are welcome to freely select your food!

7200 Brooklyn Blvd
Brooklyn Center, MN 55429

Monday – Friday
9:00am – 5:00pm

Learn more about West African Family & Community Services >

Community Emergency Assistance Program (CEAP)

We continue to serve neighbors who ask for help with groceries and basic needs through a “drive up” service. We have prepacked groceries assembled in boxes along with bags of produce and bread. Our assortment is still both shelf stable and fresh at this time.

View CEAP’s website >

Free Meals

Minnesota restaurants and organizations are swiftly adapting to the situation, offering free meals to those who need them. 

View a list of food services in Minnesota >

Food Safety

The FDA compiled a list of resources related to food safety and COVID-19.

Learn more about food safety >

Supplemental Nutrition Assistance Program (SNAP) Food Support

SNAP provides nutrition assistance to low-income individuals and families and provides economic benefits to communities.

Learn more about SNAP >

Metro Meals on Wheels

View the Meals on Wheels webpage >

Lutheran Social Services

A variety of nutritional meal programs for older adults

Learn more about LSS meals >

MN Department of Human Services – Food & Nutrition Assistance Links

Minnesota’s food programs help people with low incomes get the food they need for nutritious and well-balanced meals. These programs include the Supplemental Nutrition Assistance Program (SNAP), the Minnesota Food Assistance Program (MFAP), and various other food programs and services, such as employment and training. With proper nutrition, children learn more easily, adults work more productively and seniors are healthier.

View more about food and nutrition services >

Government Resources

Driver and Vehicle Services

Minnesotans can apply for duplicate licenses or ID cards Minnesotans who lost their driver’s license or ID card, or had it stolen, can now apply for a duplicate card while Department of Public Safety Driver and Vehicle Services (DPS-DVS) exam stations are closed. 

There are two options:

  1. Deputy registrar and driver’s license agent offices can accept duplicate driver’s license and ID card applications that do not require a photo at their office. No face-to-face transactions are available, so offices are offering this in a way where you do not physically enter the building.
  2. If a local office isn’t offering this service, DPS-DVS can send a photo receipt and letter to serve as a temporary replacement for a lost driver’s license or ID card while exam stations are closed to Minnesotans who submit the request.

More information, including instructions, is on the DVS COVID-19 FAQ webpage.

Federal Emergency Management Agency

The purpose of this FEMA page is to help the public distinguish between rumors and facts regarding the response to coronavirus (COVID-19) pandemic.

Learn more from FEMA >

Graduation and Commencement Guidance

Department of Education (MDE), Office of Higher Education and Minnesota Department of Health (MDH) have released guidance for schools regarding graduation ceremonies.

View graduation and commencement guidance (PDF) >

Hennepin County Public Health

Call the resource helpline (available in different languages) at 612-348-3000

  • Clothing
  • Financial assistance
  • Groceries
  • Medical care and equipment
  • Medication
  • Other county services

Aprenda acerca de distanciamiento social >
Que hacer en caso de estar enfermo con Covid 19 >

Hennepin County resident services

View County resident services >

MN Department of Health case updates

The Minnesota Department of Health offers daily updates to COVID-19 cases in the state.

View MN case updates >

MN Department of Health mitigation strategies

The Minnesota Department of Health offers up-to-date mitigation strategies for lessening the impact and spread of COVID-19.

View mitigation strategies >

MN Employment Resources

View the MN Employment Resources webpage >

MN Department of Labor & Industry

View Minnesota workers rights and protection >

MN Unemployment Insurance Program

This is the official resource for information about Minnesota Unemployment Insurance (UI) benefits. UI benefits provide a temporary partial wage replacement to workers who become unemployed through no fault of their own. If you have become unemployed or had your hours greatly reduced, complete the Application Process – we will determine whether or not you are eligible and notify you.

View more about the MN Unemployment Insurance Program >

USPS Informed Delivery

Informed Delivery allows people to sign up to see what they are receiving in the mail and can sign for something without having someone come to the door.

Sign up for Informed Delivery >

Grocery and Food Delivery

Cub Foods

Cub has grocery delivery and store pickup options.

Learn more about Cub Food’s grocery services >

Help at your Door

Help At Your Door Grocery Assistance provides access to nutritious food, companionship, and a helpful hand in your kitchen for older adults and people with disabilities.  Grocery Assistance includes: orders can be placed over the phone or online, delivery of grocery items and help with putting items away, and EBT payments/ SNAP benefits are accepted.

Visit the Help on your Door website >

Hy-Vee

Hy-Vee has next-day curbside pickup or delivery.

Learn more about Hy-Vee Aisles Online >

InstaCart

A popular same- day grocery delivery service that delivers from the follow stores: Costco Wholesale, Cub, Aldi, Total Wine, CVS Pharmacy, Sam’s Club, Petco, Fresh Thyme, HyVee, and more.

Visit the InstaCart website >

Metro Transportation (Food Delivery)

Certified Metro Mobility customers can order groceries and household essentials from a store that has online shopping and local pick up.

Learn more about Metro Mobility >

Target

Target offers same- day delivery through their Same Day Delivery Partner, Shipt, as well as order pick-up.

Learn more about Target’s grocery services >

Walmart

Walmart offers delivery and pick- up options.  $30 minimum is required.  Pickup is free, and the delivery fee varies based on the time of your order pickup.

Learn more about Walmart’s grocery services >

Health Care Support

Testing Locations

Testing sites are designed to keep you and health care workers safe. Sometimes you may stay in your car. Other sites will screen you before you come indoors. Many sites will require an appointment before you arrive in order to ensure they’ve collected your contact and insurance information. 

Please review directions specific to each site before you go.

Click here to view Minnesota testing locations >

Should I get tested?

The state of Minnesota has created a screening tool can help people decide whether they should be tested for COVID-19. This tool is not a substitute for medical advice and should not stop you from seeking medical attention if you need it. If you are experiencing a medical emergency, please call 911 and notify the operator that you have or think you might have COVID-19.

Click here to view the screening tool >

ACER

ACER is a nonprofit organization that engages community  members living in the north and northwest suburbs.

ACER is doing a holistic intake for community needs, please call 612-314-5586 or visit https://acerinc.org/covid19/. Additionally they are providing virtual wellness support sessions every Wednesday evenings.

Visit www.acerinc.org for dates and time and to register.

CARES Act

The CARES Act requires that COVID-19 testing is covered without cost-sharing. This applies to all health insurance coverage in Minnesota. It is important to know that this applies to the test only, office visits are not covered through the CARES Act. Some insurance carriers have agreed to waive cost-sharing for in network visits associated with the COVID-19 test – it is important to check with your health insurance to find out what will be covered and what is in network.

If you have questions about your health insurance coverage call your insurance company prior to getting tested.

State hotline for health questions

651-201-3920 or 1-800-657-3903
7 a.m. to 7 p.m.

MN Healthcare Resources

Links to various healthcare resources in MN >

MN Department of Health

Learn more about COVID-19 and its status in Minnesota >

MNsure

MNsure has opened a special enrollment period for COVID-19 so people can get health insurance if they’ve lost their job or otherwise need to get insured. 

Read more about MSure support related to COVID-19 >

Center for Disease Control

View the CDC website >

Senior Community Services

Health insurance counseling, caregiver services for seniors

View the Senior Community Services website >

Senior Linkage Line

The Senior LinkAge Line® is a free service of the state of Minnesota that connects older Minnesotans and their families with the help they need.

View the Senior Linkage Line website >

Home Education Support

Common Sense Media

Teaching Kids Media Smarts During Breaking News Don’t believe everything you read — and other lessons for kids growing up with a 24/7 news cycle.

Learn more from Common Sense Media >

Teach.com

This comprehensive list of resources covers everything from adaptive technology to the basics of reading and math. It even includes suggestions for field trips and physical education. We hope you find this list useful and encourage you to share it with your networks! 

View the resource list from Teach.com >

Twin Cities PBS

TPT offers tips on how to talk to your kids about COVID-19.

Learn more from TPT >

Scholastic Free Online Learning

Day-by-day projects to keep kids reading, thinking, and growing.

Learn more about Scholastic online learning >

State hotline for school and child care questions

651-297-1304 or 1-800-657-3504
7 a.m. to 7 p.m.

Osseo Area Schools (District 279)

Per the governor’s order, District 279 will provide childcare for currently enrolled children ages 4-12 whose parents/guardians are identified by Gov. Walz as Tier 1 or Tier 2 essential employees. Register online or call 763-585-7281 to register for childcare.

Online Subscriptions

A large number of online education services are offering free subscriptions to their services amid the COVID-19 outbreak.

View a list of online education services >

Learning Lift Off

View a resource list from Learning Lift Off >

MN Parents of COVID-19 Support

View the Facebook group >

NPR Just for Kids

A comic based on a radio story that NPR education reporter Cory Turner did. He asked some experts what kids might want to know about COVID-19.

Read the comic here >

PCs for People

Receive free or reduced cost computer and internet access, please see eligibility requirements.

Contact PCs for People >

Kids Activities Website

Listing of education companies offering free subscriptions due to school closings.

View the Kids Activities resource list >

Learn more about Internet Essentials >

Hennepin County Library

While we are temporarily closed, Hennepin County residents and property owners can apply online to get a temporary e-card. If you already have a library card registered with Hennepin County Library, you can continue to use it and do not need to apply for a temporary e-card.

  • Download ebooks, audiobooks, magazines and videos
  • Use library databases to access services that support employment, personal and professional development, and research
  • Need homework help? Access online tutors and other resources.
  • Family-focused storytime on Facebook at 3:30pm on Tuesday, followed by baby-focused storytime at 3:30pm on Thursday

Hennepin County Library also offers curbside pickup.

Click here for more information about eCards >
Get homework help online >
Follow Hennepin County Library on Facebook >
Learn more about curbside pickup services >
Learn about more library services at home >

Housing

Renters and apartment owners

HOME Line

HOME line is hosting a few webinar on May 20 about legal issues faced by renters during COVID-19

ACER

ACER is a nonprofit organization that engages community members living in the north and northwest suburbs.

For housing resources and support for tenants (including help writing to landlord) call 612-430-8678 or visit www.acerinc.org.

Tenant Resource Center

Supports Hennepin County residents who are at risk of eviction or homelessness with emergency assistance, legal assistance, mediation and more.

Learn more about the Tenant Resource Center >

HOME Line

Information about the executive order suspending evictions. HOME Line’s tenant hotline provides free and confidential legal advice for Minnesota Renters

Learn more about HOME Line >

Law Help MN

A fact sheet on court changes during the pandemic.

View the Law Help MN fact sheet >

Minnesota Housing

We created this webpage to provide a centralized location for all Minnesota Housing updates and information related to COVID-19. We will continue adding to this webpage on a regular basis so check back often.

View housing resources from the state of Minnesota >

Minnesota Multi-Housing Association

Guidance for apartment owners and renters.

Learn more about MMHA >

Homeowners

Federal Housing Finance Agency

Mortgage help for homeowners during COVID-19 and information on the 60-day suspension on foreclosures for FHA-issued mortgages.

Learn more about mortgage assistance >

Office of the Attorney General

General information on foreclosure and tips if you fall behind on payments.

Read more from the Office of the Attorney General >

Department of Housing and Urban Development (HUD)

Resources for property owners, homeless service providers and HUD-assisted residents.

Learn more about HUD >

Internet

Internet Essentials from Comcast

Beginning Monday, March 16, Comcast is offering 2 months free to new Internet Essentials customers in response to COVID-19. New customers will receive a free self-install kit that includes a cable modem and WiFi router. This is a no term contract.

Apply for Internet Home Essentials >

Xfinity Free Hotspots

Until further notice, all Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID. Public hotspots can be found in small/medium businesses and outdoors in commercial areas. Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access. 

Learn more about Xfinity’s free public hotspots >
View a map of available Xfinity hotspots >

Media

KMOJ Radio (89.9 FM)

The current organizational vision of KMOJ is to develop the African American community through informing and educating people via vehicles of mass communication, including computer Internet, television, radio, and print journalism.

Visit KMOJ online >

National Public Radio

National Public Radio is a privately and publicly funded American non-profit membership media organization based in Washington, D.C. 

Visit NPR online >

Star Tribune

The Star Tribune has lifted paywalls for coverage related to COVID-19. Free daily newsletter to get email updates. 

Read the Star Tribune >

Mental Health

Change to Chill

Change to Chill is a free, award-winning, mental well-being resource offered by a subdivision of Allina Health. Their interactive website is tailored to both teens and the adults who work with them.

Change to Chill helps teens become more aware of the things that stress them out and equips them with relevant tools and resources to better manage stress and anxiety, so they can live happier, more resilient lives.

Check out the Change to Chill virtual care package >

Hennepin County Mental Health Center

The Hennepin County Mental Health Center is providing services by phone and video conference. Immediate openings for children, adolescents and adults. If you, or a loved one, live in Hennepin County and might benefit from talking with a mental health professional, please contact them at 612-596-9438.

Mental Health MN

Warmline assists anyone by peer support to address loneliness, isolation, increased feelings of anxiety and depression, as well as help people living with mental health conditions with recovery and wellness before a crisis occurs. 

Learn more about Mental Health MN >

National Child Traumatic Stress Network

The National Child Traumatic Stress Network (NCTSN) was created by Congress in 2000 as part of the Children’s Health Act to raise the standard of care and increase access to services for children and families who experience or witness traumatic events. This unique network of frontline providers, family members, researchers, and national partners is committed to changing the course of children’s lives by improving their care and moving scientific gains quickly into practice across the U.S. The NCTSN is administered by the Substance Abuse and Mental Health Services Administration (SAMHSA) and coordinated by the UCLA-Duke University National Center for Child Traumatic Stress (NCCTS).

Contact NCTSN >

Public Safety

Restaurants

Governor Walz has signed an executive order to partially close restaurants, bars, entertainment venues and other businesses through May 18. For a full list of closures and more information on what this means please view the full executive order here. Check with individual restaurants regarding delivery updates.

Interactive Map

We have created an interactive map showing which Brooklyn Park restaurants are still open and which services they are providing (takeout, delivery and drive thru). This map is updated twice daily, so be sure to check back often and support your local restaurants!

Click here to view a map of open restaurants in Brooklyn Park >

Transportation

Metro Transit

Starting May 18, all passengers on Metro Transit buses and trains are required to wear a face covering. Visit the Metro Transit website for more information on the new policy.

Metropolitan Council

The Metropolitan Council announced today it’s marshaling its resources for the region’s frontline healthcare workers to provide a safe and stress-free trip to and from work. Starting Monday (April 13), Metro Mobility will be providing free door-to-door service from home to work and work to home for any person who works at a healthcare facility, 24 hours a day, 7 days a week.

This effort comes as doctors, nurses, home health aides, clinic staff, janitorial and all other healthcare support staff put their lives on the line to bring Minnesotans through the COVID-19 (coronavirus) outbreak. With Metro Transit service reductions, we understand those who are dependent on transit to reach their jobs may not have the transit access they previously had.

Healthcare workers can schedule a ride up to four days in advance, although the Met Council will try to accommodate same day requests whenever possible. As service demands allow, the goal is that each bus will arrive within 20 minutes of the agreed-upon pick-up time.

Changes or cancellations should be made at least one hour in advance. Learn more at Metro Mobility Transport for Essential Health Workers.

Helpful Links